Brother Wide Table

Return Policy

You can return any Brother machine within 30 days of purchase (though we can’t imagine why you’d want to), as long as it’s unopened, intact, and has a valid Return Material Authorization (RMA) number.*If your machine was not purchased directly from Brother we may require a proof of purchase. (If you don’t have it, no worries, simply let us know and we’ll do our best to find a solution.) Contact us so that we can assess the best solution for you, either by providing you with a different machine, helping with the setup, or issuing an RMA. To contact us through Ask a Question click here: https://support.brother.ca/app/ask. Any shipping costs are at your expense. However, if we determine that the machine is defective—or if we’re otherwise responsible—we’ll be happy to arrange a pick-up at our expense. Once we’ve inspected the return, we’ll refund your credit card.