Placing an Order

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  • If you're looking to purchase a product, come and see our entire line-up at www.brother.ca

    If you want to order supplies with the supply reference number or the model of your Brother machine, please visit our supplies search page at http://www.brother.ca/en/c/sa.

    If you know your needs but aren’t sure what product or technology would suit you best please contact us with details through "ask a question" here: https://support.brother.ca/app/ask, and one of our online agents will help you choose the right Brother product for your needs within 24h.

    Although it is not mandatory to create an account to make most of your purchases at Brother.ca, there are a number of benefits to having one, such as saving your personal information, your payment preferences, keeping a history of your transactions and simplifying the payment process for your future purchases at Brother.ca.

    Please note, however, that purchasing Brother Care Program products does require an account, to be able to properly manage the associated benefits. If you haven’t already done so, create an account with Brother.ca.

    Need help from one of our online shopping representatives?

    Please contact us through ask a question here: https://support.brother.ca/app/ask.

    We are available from MONDAY to FRIDAY: 9:00 am to 6:00pm ET.

    Please note that we are closed on most Canadian statutory holidays.

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