- Fax Machines & Scanners
- Sewing & Crafting
The complexities in Canada and around the globe are evolving rapidly and we are all adapting to life during this temporary COVID-19 situation. Above all else, Brother Canada wishes you and your families, good health.
Our Business Continuity Team is closely monitoring the situation and has activated a pandemic response plan. While our operations have not currently been impacted and our customer service is running as usual, we remain vigilant and limber in our actions.
Effectively balancing health and safety with the needs of our customers is our guiding principle. To that end, here are the company-wide measures we are taking to ensure the safety of our employees while we continue to deliver our "At Your Side" customer service:
We always strive to provide you with the best customer experience. However, if you are making a purchase from us, you may face a backorder during this time. We appreciate your cooperation and understanding.
At Brother, we feel it’s important to be actively involved in our community and to encourage local initiatives. Now more than ever, it’s time to support those in need during this pandemic. As such Brother is supporting different food banks across the country and has also donated 50 sewing machines to Coop Couturières Pop, a Montreal-based group of sewing contractors to help accelerate the production of PPE (personal protective equipment) such as facemasks, gowns, and scrub caps needed by healthcare, frontline and essential workers. These organizations are currently experiencing increased demands on their services; please consider helping if you can.
While we’re on the topic of looking out for each other, we thought we’d share this handy website with you. With school closures and most of us working from home, you could all probably use some extra resources to keep everyone busy. Visit the Brother Creative Center for free educational materials, activities, crafts, projects, organizational tools and more.
"At Your Side" is our corporate tag line and it really does mean something to us. Please know that our commitment to serve our customers as effectively as possible is unwavering.
Thank you for your continued support and patience as we all work through this unprecedented situation together.
Be well and stay healthy!