We’re part of Brother Industries Ltd., a global company with deep roots and big reach. Headquartered in Nagoya, Japan, Brother has been blending innovation with everyday practicality since 1908 — from crafting sewing machines to leading the way in printers, labelers, and smart office technology.
That same dedication drives our team here in Canada. From our head office in the West Island of Montreal to our distribution centres in Montreal and Richmond, and our sales hub in Toronto, we’re proud to stay connected to customers from coast to coast.
We’ve been building technology for over 100 years. What keeps us going? You guessed it - our people and the people we serve. That’s what At your side truly means.
Our Culture of Challenging Spirit
BE YOUR BEST – THAT’S BROTHER.
Our Culture, Our Purpose
What makes this possible is our Challenging Spirit — a mindset rooted in curiosity, feedback, courage and the drive to do things differently.
It’s this spirit that pushes us to grow, take smart risks, and constantly improve. We’re a team of authentic, fun-loving, result-driven people who don’t just accept challenges — we seek them out. Because we know the best ideas, the best work, and the best version of ourselves comes from being bold, staying open, and showing up for each other. This mindset isn’t just talk — it shows up in how we work, take risks, support each other, and grow together.
We don’t just talk about culture — we live it. You’ll hear us refer often to our Culture Drivers because they shape how we work and how we treat each other:
• Accountability
• Authenticity
• Boldness
• Excellence
People First
We value kindness, humility, and curiosity in everything we do. Our teams are built on trust and authenticity, whether we're tackling a big project or simply catching up over coffee.
Who we are shines through the moment you walk through the door — from summer BBQs and kids’ parties to softball games, Brofests, and surprise ice cream trucks. These aren’t just perks; they’re how we stay connected. We care deeply, support each other, and make time to enjoy the ride.
OUR STORY
100+ Years of Brother
We're proud to be part of the bigger picture that is Brother Global and we're thrilled to deliver the Brother "at your side" experience to Canadians.
Like many successful companies, we began small. In fact, back in 1960, our first Canadian office was located in a one-room office and shared storage space. Many years later, in 1990, our current location was built on the premises of an old drive-in theatre. We’ve come a long way, as they say, and even though we’ve gotten bigger over the years, like a whole lot bigger, we’ll always remember our humble beginnings.
Brother's Journey:
From Japan to Canada
In Nagoya, Japan, the Yasui brothers begin repairing sewing machines — the humble beginning of what would eventually become Brother.
The Brother brand is officially launched with a chain stitch sewing machine for straw hats. The name "Brother" symbolizes the founders’ strong collaboration and unity.
Brother begins mass production of its first straight lockstitch sewing machine for home use, marking its entrance into domestic manufacturing.
Brother diversifies its product offerings, producing home appliances like knitting machines, washing machines, and fans. The company also begins its global expansion, founding Brother International Corporation in the U.S. and launching operations in Europe.
BONJOUR, CANADA!
Brother Canada’s story truly begins when Hal Kalker, one of Brother’s top American salesmen, sets up a modest sales base in Montreal. At the time, the city was Canada’s hub for garment manufacturing, finance, and industry — the perfect launchpad for growth. Kalker’s initiative paid off. He helped bring top-quality Brother sewing machines and typewriters to Canadian customers and sparked steady growth across the country.
Brother enters the office equipment market with the release of its first portable typewriters.
The company expands into electronics and communications equipment, including dot matrix printers, fax machines, and laser printers. It also grows its industrial equipment division, including CNC systems.
Three decades after entering Canada, Brother Canada moves into a brand-new building on a 200,000-square-foot lot — roughly the size of three football fields. Quite a leap from the early days of sharing warehouse space at Eastern Venetian.
Brother continues to expand its product lines to include multifunction printers, label printers, and more. In Canada, the company enhances national distribution to bring customer’s even closer support. A new distribution center opens in Vancouver in the early 1980s.
Brother opens a new office in Toronto, strengthening its presence in Ontario and beyond.
Brother is now one of Canada’s most trusted names in printing, office equipment, and customer service. From our local sales teams to nationwide infrastructure, we stay true to our promise to deliver quality, innovation, and reliability - always "At your side."
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