Support
» PHONE SUPPORT
Would you like to speak to one of our experienced technical support specialists or customer service representatives?
1-877-Brother
(1-877-276-8437)
» HOURS OF OPERATIONS
From MONDAY to FRIDAY:
8:00am to 8:00pm ET
From SATURDAY to SUNDAY:
8:30am to 5:00pm
ET
Please note that on weekends, some of our software support services may not always be available during these time periods. Please accept our apologies for any inconvenience.
Please note that we are closed on most Canadian statutory holidays.
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Support
At your side every step of the way
In this online customer support section, we provide a wide range of support tools for your Brother machine. There are many resources available to you, simply choose from one of the sections.
Brother is committed to Total Customer Satisfaction
We provide lifetime toll-free technical support on all our products and our warranties are supported by an established network of highly qualified Authorized Service Partners. We are at your side every step of the way.- Machine lifetime toll-free technical support (1-877-BROTHER)
- Technical support 7 days / week (see hours of operations) and email support 24/7
- Brother Canada’s toner cartridge collection program for recycling
- Brother trained technical professionals, across Canada
Download drivers, software, and manuals to help you get the best results from your Brother product(s)... learn more
Search our online knowledge base for the answers to the most frequently asked questions... learn more
Find an Authorized Service Partner in Canada to provide the highest level of technical expertise... learn more
Receive help with a problem or request product information, visit our online email support system... learn more
Register your Brother product to receive prompt service and access to support and services...
learn more
Find out the status of your rebate with our easy to use “Rebate Tracker”... learn more
Discover a range of comprehensive support options. All Brother products come with a standard warranty... learn more
Here you'll find information on all our products and their related consumables and accessories... learn more