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» PHONE SUPPORT
Would you like to speak to one of our experienced technical support specialists or customer service representatives?
1-877-Brother
(1-877-276-8437)
» HOURS OF OPERATIONS
From MONDAY to FRIDAY:
8:00am to 8:00pm ET
From SATURDAY to SUNDAY:
8:30am to 5:00pm
ET
Please note that on weekends, some of our software support services may not always be available during these time periods. Please accept our apologies for any inconvenience.
Please note that we are closed on most Canadian statutory holidays.
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Video Support
View set-up and troubleshooting videos for most Brother machines.
- I am using voicemail and I am having problems receiving faxes and voice?
Choose your product: MFC-290C, MFC-490CW, MFC-790CW, MFC-990CW, MFC-6490CW, MFC-6890CDW, MFC-495CW, MFC-795CW, MFC-685CW, MFC-885CW, MFC-255CW, MFC-640CW, MFC-7840W, MFC-8890DW, MFC-9840CDW - How do I setup my Wireless Brother inkjet Multi-Function Center without a router?
Choose your product: MFC-490CW, MFC-790CW, MFC-990CW, MFC-495CW, MFC-795CW, MFC-6490CW, MFC-6890CDW, MFC-685CW, MFC-885CW, MFC-255CW - How do I setup my Wireless Brother inkjet Multi-Function Center with a router that doesn't use security?
Choose your product: MFC-490CW, MFC-790CW, MFC-990CW, MFC-6490CW, MFC-6890CW, MFC-685CW, MFC-885CW, MFC-495CW, MFC-795CW, MFC-255CW - How do I setup my Wireless Brother inkjet Multi-Function Center with a router that uses security?
Choose your product: MFC-490CW, MFC-790CW, MFC-990CW, MFC-6490CW, MFC-6890CW, MFC-685CW, MFC-885CW, MFC-495CW, MFC-795CW, MFC-255CW - How do I setup my Wireless Brother Printer without a Router?
Choose your product: HL-2170W, HL-4070CDW, HL-5370DW, HL-3070CW - How do I setup my Wireless Brother Printer with a router that doesn't use security?
Choose your product: HL-2170W, HL-4070CDW, HL-5370DW, HL-3070CW - How do I setup my Wireless Brother Printer with a router that uses security?
Choose your product: HL-2170W, HL-4070CDW, HL-5370DW, HL-3070CW, - How to solve an installation problem with my Brother Printer using a USB/local connection?
Choose your product: HL-2170W, HL-5370DW, HL-4070CDW - How to solve an installation problem with my Brother multi-Function Center using a USB/local connection?
Choose your product: MFC-490CW, MFC-790CW, MFC-990CW, MFC-6490CW, MFC-6890CDW, MFC-685CW, MFC-885CW, MFC-7840W, MFC-9840CDW, MFC-8890DW