Support

» PHONE SUPPORT

Would you like to speak to one of our experienced technical support specialists or customer service representatives?

1-877-Brother
(1-877-276-8437)


» HOURS OF OPERATIONS

From MONDAY to FRIDAY:
8:00am to 8:00pm ET

From SATURDAY to SUNDAY:
8:30am to 5:00pm ET

Please note that on weekends, some of our software support services may not always be available during these time periods. Please accept our apologies for any inconvenience.

Please note that we are closed on most Canadian statutory holidays.


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Frequently Asked Questions

Need help troubleshooting a technical issue you may have with your Brother product? Search our online knowledge base for the answers to your most frequently asked questions here.

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Choose your product category, then select your specific machine.

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