Certifications

Obtaining ISO and other international certifications shows our deep commitment to doing what is right. Our goal is to provide reliable, efficient and value-added services. Brother is committed to ensuring, improving and meeting the needs and expectations of our various audiences in terms of environmental friendliness and high health and safety standards.

ISO 9001: 2008 – Quality Management System

Brother Canada’s Quality Management System has been certified to the ISO 9001: 2008 standard by MCNA, one of the world’s leading system registrars. Achieving ISO 9001: 2008 registration shows our deep commitment to our employees, suppliers and customers for whom we work and strive for quality. It reaffirms our company’s corporate undertaking and commitment to ensuring, improving and meeting the needs and expectations in the supply of innovative products and services. We are committed to being the industry leader in customer satisfaction and operational excellence. Our goal is to provide reliable, efficient and value-added services to our business partners.

To achieve ISO 9001: 2008 certification a company must establish and maintain a detailed Quality Management System. To set up quality objectives effectively, Brother Canada’s executives decided in 2003 to implement a Quality Management System that conforms to the ISO 9001: 2008 international standard and to work together with the employees on relevant aspects of the Quality Management program. This system allows a company to identify and take the required actions to constantly improve and assure quality.

More information about ISO quality standards

ISO 14001: 2004 – Environmental Standards

Both of Brother Canada’s Montréal and Vancouver facilities have been certified to the exacting ISO 14001: 2004 standard by MCNA, one of the world’s leading system registrars. Brother Canada is committed to supporting environmental projects and is involved locally with environmental groups such as the EPSC (Electronic Products Stewardship Canada) and initiates projects in line with the Brother Group’s 5R concept.

In order to efficiently implement the environmental policy, the challenges set forth included reducing waste, saving energy and office paper, as well as recycling supplies. The certification process was helped by standards already set by the Brother Group’s environmental projects, including Brother Industries’ green policy and its 5R concept: refuse, reduce, reuse, reform and recycle.

More information about ISO 14001 environmental standards

BSI-OHSAS 18001: 2007 – Health and Safety

Both of Brother Canada’s Montréal and Vancouver facilities have been accredited to the rigorous BSI-OHSAS 18001: 2007 standard by MCNA, one of the world’s leading system registrars. Brother Canada is committed to ensuring health and safety standards in the workplace, as well as for its customers.

The health and safety certification took place following several improvements such as: implementing a health and safety management plan, emergency procedures, monthly safety internal audits and an employee first aid program.

More information on MCNA

Environment

How we’re doing our part.
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Corporate Social Responsibility

It’s about taking care and giving back.
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