Obtaining ISO and other international certifications shows our deep commitment to
doing what is right. Our goal is to provide reliable, efficient and value-added
services. Brother is committed to ensuring, improving and meeting the needs and
expectations of our various audiences in terms of environmental friendliness and
high health and safety standards.
ISO 9001: 2008 – Quality Management System
Brother Canada’s Quality Management System has been certified to the ISO 9001: 2008
standard by MCNA, one of the world’s leading system registrars. Achieving ISO 9001:
2008 registration shows our deep commitment to our employees, suppliers and customers
for whom we work and strive for quality. It reaffirms our company’s corporate undertaking
and commitment to ensuring, improving and meeting the needs and expectations in
the supply of innovative products and services. We are committed to being the industry
leader in customer satisfaction and operational excellence. Our goal is to provide
reliable, efficient and value-added services to our business partners.
To achieve ISO 9001: 2008 certification a company must establish and maintain a
detailed Quality Management System. To set up quality objectives effectively, Brother
Canada’s executives decided in 2003 to implement a Quality Management System that
conforms to the ISO 9001: 2008 international standard and to work together with
the employees on relevant aspects of the Quality Management program. This system
allows a company to identify and take the required actions to constantly improve
and assure quality.
More information about ISO quality standards
ISO 14001: 2004 – Environmental Standards
Both of Brother Canada’s Montréal and Vancouver facilities have been certified to
the exacting ISO 14001: 2004 standard by MCNA, one of the world’s leading system
registrars. Brother Canada is committed to supporting environmental projects and
is involved locally with environmental groups such as the
EPSC (Electronic Products Stewardship Canada) and initiates projects in
line with the Brother Group’s 5R concept.
In order to efficiently implement the environmental policy, the challenges set forth
included reducing waste, saving energy and office paper, as well as recycling supplies.
The certification process was helped by standards already set by the Brother Group’s
environmental projects, including Brother Industries’ green policy and its 5R concept:
refuse, reduce, reuse, reform and recycle.
More information about ISO 14001 environmental
BSI-OHSAS 18001: 2007 – Health and Safety
Both of Brother Canada’s Montréal and Vancouver facilities have been accredited
to the rigorous BSI-OHSAS 18001: 2007 standard by MCNA, one of the world’s leading
system registrars. Brother Canada is committed to ensuring health and safety standards
in the workplace, as well as for its customers.
The health and safety certification took place following several improvements such
as: implementing a health and safety management plan, emergency procedures, monthly
safety internal audits and an employee first aid program.