Email Support

Receive help with a problem or request product information, visit our online email support system.
Brother Canada is committed to quality customer service. The information requested below will allow us to provide you with a solution to your question and to offer the highest level of service that our customers have come to expect from Brother.

Step 1 of 2

If your inquiry is product-related, please select from below and include the serial number. If not, please select “Not Product Related” option from the Select Product Group dropdown.
*Please fill out the required field.
Information about issue

Are there alarm lights or an error message on the Brother product or computer?
Specify what alarm light is on or error message and location.

Please provide a detailed description of the issue, steps you have already taken to address the issue and/or software applications involved (if applicable).

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